We provide help and guidance to our customers who are facing difficulties with their mortgage payments.
We're looking for a friendly, confident, supportive person who is passionate about providing excellent service, to join our Mortgage Collections specialist team.
We're proud of the outstanding customer service we provide, so when our members are going through a challenging time, our ability to care and support them is even more important.
This request is for 2 additional temporary Senior Legal Officer (SLO) posts, at Grade 6, to create additional resilience and support the delivery of legal support for our Adult Social Care and Education departments.
Our Customer Experience directorate are now seeking a Housing Services Development Lead - someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience.
You will ensure critical business learning from customer feedback is embedded within our operational teams and processes, and work in close partnership with Stonewater's project teams to deliver transformative change.