IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background is required for a busy Helpdesk to work as either a 1st Line / 2nd Line Support Engineer or Senior Second Line Support Engineer (depending on your level of experience) for a well-established IT Company based in London.
(The offices are a few minutes' walk from Holborn Station).
A prestigious maintenance company who deals with high-end clients are seeking a dedicated and experienced Helpdesk Manager to lead the maintenance team in providing exceptional service to clients.
The role involves overseeing the daily operations of the helpdesk, ensuring that all support requests are handled promptly and effectively and managing a team of 3.
The modern open planned office is situated short distance from Waterloo East station.
Posted by Hays Specialist Recruitment Limited • £50K/yr to £53K/yr
Key responsibilities
Support the daily IT operations and ensure that systems and infrastructure run smoothly.
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Position summary
The Deskside Support officer will be supporting the day-to-day IT operations of the bank, ensuring the availability and reliability of systems and infrastructure, providing direct support to the bank users, and implementing new technologies and processes to improve efficiency and productivity.
Posted by Amtis professional Ltd • £34K/yr to £37K/yr
2nd Line Technical Support MS Azure and MS Office 365, , Helpdesk / Ticketing Software, MS Service Manager, Service Now, HEAT or Remedy, Windows Desktop and Windows10 /11, Azure AD/ Entra ID M365
2nd IT Support Analyst - Bank London / Hybrid Working
£34, 000pa to £37,000pa 15 % Bonus, Pension, Health Care
Posted by Wanstor Network Services • £32K/yr to £38K/yr
As a member of our NOC team, you'll play a crucial role in ensuring the seamless operation of both our internal and external client's IT infrastructures.
You'll proactively monitor for potential issues and quickly address faults before they impact service.
In this role, your exceptional troubleshooting skills, strategic planning, and customer-centric approach will be instrumental in minimising resolution times, delivering projects on schedule, and forging strong relationships with senior stakeholders.