The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
KEY DUTIES
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
TNS (Transaction Network Services) is looking for a motivated and customer-oriented Operations Support Technician, to work within their Payment Markets division.
General
Come join the excellence!
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.
Posted by Arden Resourcing Limited • £40K/yr to £45K/yr
Provide 2nd to 3rd line support for all core IT systems, including user management, system upgrades, patching, releases, and fault resolution.
This role is responsible for supporting IT systems, providing technical project resource, and delivering support elements of the ITIL ITSM framework.
An excellent opportunity for Senior System Administrator with solid commercial experience has become available for a growing client that are one of the market leaders in their field.
Posted by Elevation Recruitment Group • £30K/yr to £35K/yr
Elevation IT are looking for a skilled and motivated IT Support Engineer to join our clients Sheffield based IT team!
In this role, you will play a key part in providing technical support and ensuring the smooth running of all IT systems.
If you have a passion for technology, experience in a Microsoft Windows environment, and a strong understanding of IT security and legislation, this opportunity could be for you.
We are looking for a dedicated Business Support Administrator to join the team at an office based at Norfolk Park in Sheffield (S2).
The role involves managing various administrative tasks, including inbox and diary management, ensuring the smooth operation of our office at the Centre in the Park in Sheffield.
Day-to-day of the role
Efficiently manage and prioritise the inbox to ensure timely responses to internal and external communications.