Managing outbound calls and promptly responding to all emails received through the Helpdesk.
Handling and prioritizing incoming calls in accordance with client-specific procedures.
General
Juice Recruitment is thrilled to be working with our esteemed client based in Bristol, seeking a dedicated Helpdesk Specialist to join their team on a full-time basis.
1st Line Support Windows Azure Microsoft Active Directory Borehamwood Onsite 6 Month FTC £28,000 Pro Rata
As part of our IT department, you will play a crucial role in supporting internal business users and external clients, ensuring the smooth operation of IT services through rapid response and efficient incident management.
Company Overview: Join a dynamic and customer-focused IT team within a leading organization that values integrity, innovation, and a commitment to service excellence.
The London Fire Brigade are looking to recruit a Training Helpdesk Assistant to join the People Directorate within the Learning and Professional Development Section.
This role is pivotal in providing exceptional helpdesk services and administrative support, ensuring the efficient delivery of training courses across the organisation.
The ideal candidate will be the first point of contact for staff, handling inquiries with courtesy and efficiency, and maintaining manual and automated systems with high accuracy.
Posted by Executive Network Group • £75/day to £80/day
About Us
We are currently seeking a motivated and organized Facilities Management Helpdesk Coordinator to join our team on a day-rate basis through an umbrella company.
We are a leading facilities management provider dedicated to delivering high-quality services to our clients.
Key Responsibilities
Act as the primary point of contact for all facilities-related inquiries and requests.
My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
Essential knowledge and experience
Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
Posted by Keystone Recruitment • £21.41/hr to £21.42/hr
Provide remote and in-person user support for IT/AV equipment, telephony devices, other peripheral devices, software applications, Client and Server Operating Systems, Enterprise systems, Teaching/Learning systems and Cloud based services.
Provide advice and support to respond to and resolve customer requests and incidents delivering to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs).
Responsible for contributing to the delivery of a customer focused, robust, resilient, responsive and secure, high-quality IT/AV services, specifically but not exclusively:
My client provides comprehensive technical services, facilities management, and energy solutions with a strong focus on sustainability and innovation.
Their expertise spans smart buildings, green mobility, and district and embedded energy, offering cutting-edge solutions to enhance efficiency and reduce environmental impact.