£75/day to £80/day
Birmingham, England
Temporary, Variable

Facilities Management Helpdesk Coordinator

Posted by Executive Network Group.

Location:

Birmingham

Contract Type:

Day Rate (Umbrella Company)

Salary:

Competitive day rate

About Us:

We are a leading facilities management provider dedicated to delivering high-quality services to our clients. We are currently seeking a motivated and organized Facilities Management Helpdesk Coordinator to join our team on a day-rate basis through an umbrella company.

Key Responsibilities:

  • Act as the primary point of contact for all facilities-related inquiries and requests.
  • Coordinate and prioritize maintenance tasks and service requests efficiently.
  • Liaise with internal teams and external contractors to ensure timely resolution of issues.
  • Maintain accurate records of requests, actions taken, and outcomes in the helpdesk system.
  • Monitor service level agreements (SLAs) to ensure compliance and timely responses.
  • Provide excellent customer service and support to all users.
  • Assist in the preparation of reports and performance metrics related to facilities management.

Qualifications:

  • Previous experience in facilities management or helpdesk coordination preferred.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent communication and interpersonal skills.
  • Proficient in using helpdesk software and Microsoft Office Suite.
  • A proactive approach to problem-solving and a keen attention to detail.

What We Offer:

  • Competitive day rate through an umbrella company.
  • Flexible working environment.
  • Opportunity to work with a dynamic team in a fast-paced setting.
  • Professional development and training opportunities.

How to Apply:

If you are passionate about facilities management and possess the skills we are looking for, we would love to hear from you! Please send your CV and a cover letter to with the subject line "Facilities Management Helpdesk Coordinator Application."

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