You will assist both buyside and sell-side customers with queries related to the platform's products and services.
Responsibilities include resolving customer issues, recommending solutions, guiding users through features, and maintaining excellent customer support from sales to post-sales.
This is a great opportunity to join a company within the fintech industry.
Posted by Blue Arrow Newcastle • £12.16/hr to £12.26/hr
We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service; across voice, chat and email.
Are you looking for a new role where you can combine your IT technical skills with your high level of customer care?
This role offers the perfect work/life balance with a hybrid working model.
Posted by In Technology Group Limited • £25K/yr to £27K/yr
We are partnering with a leading managed service provider in Newcastle, dedicated to offering top-notch IT solutions and support to a diverse range of clients.
They provide a nurturing and dynamic work environment where employees can excel and grow.
Our client prides itself on its innovative approach and exceptional customer service, making them a standout in the industry.
As part of a new IT team, you will have the chance to shape the future of the company's IT services, providing essential support to staff across two key sites in the North East of England.
A leading UK-based manufacturing company is looking for a proactive and skilled IT Administrator to join their growing IT team.
With a long-standing reputation for excellence in the industry, this company is known for its high-quality products and innovative solutions.