We're currently recruiting a dedicated Helpdesk Operator to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.As a Helpdesk Operator, you will use your skills to maintain a high standard of quality work.
In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
The Helpdesk/IT Support Engineer will report to the IT Manager & Network Manager.
Our client requires a Helpdesk/IT support Engineer with 2/3-year prior experience to join a 6 strong IT team based at their Bradford head office, looking after a variety of IT Hardware, Software and a user base of 200 at multiple sites based around the UK.
The engineer is tasked with providing optimal value to our business by providing IT support at the first and second line for their head office & sites around the UK.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
We want YOU to come and join the team as we innovate.
You might have thought that as "Technology Partner of the Year 2023" our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere... but you'd be wrong.
Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started.