Job: IT Support Engineer
Location: Liversedge, England (On-Site)
Salary: £22,000 - £25,000
Company: Growing MSP
On behalf of my client, I am hiring for an enthusiastic individual who is looking to progress their career within IT Support.
Day-to-Day Duties:
- Provide 1st/2nd line IT support in response to user requests logged, escalating tickets to 2nd/3rd line when appropriate.
- Providing desktop support
- Project rollout assistance
- Communicate efficiently to ensure the end-user's problems are resolved
- Create and maintain technical documentation
Experience:
- Demonstrated experience in IT helpdesk or application support roles (preferably 1 years or more)
- Proficiency in Windows Server support & Active Directory
- Strong interpersonal communication skills, both over the phone and in face-to-face interactions
- Solid understanding of Microsoft-based operating systems and applications
- Knowledgeable in networking principles
- Proficient in utilizing and supporting Microsoft Office suite
- Competent in Microsoft 365 administration and support
You have an amazing opportunity to progress your career and grow! Apply Now!