This is an entry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed.
We're looking for a Junior Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer service to join our Client's Lancashire based technology team.
This is offered on a hybrid basis, 2 days Chorley office, 3 days home
IT Manager, IT Systems, IT Support, IT Compliance, Cloud, Stakeholder Management, Skelmersdale
This well-established organisation requires a driven and self-motivated Systems Manager to join their busy technical services team and motivate those around them.
The key to this role is identifying improvement areas and driving initiatives to improve the existing systems.
Posted by Local Pensions Partnership • £40K/yr to £60K/yr
IT Systems Specialist -Civica UPM/ Pensions
Remote/Hybrid Working with 2 days in Preston, Lancashire.
Salary £40k - 60k DOE 37 hours a week.
Fully Home working contracts will be considered for candidates living 50 miles from our offices in Preston, with occasional travel to Preston required.
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £45K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.