IT Systems Specialist -Civica UPM/ Pensions
Remote/Hybrid Working with 2 days in Preston, Lancashire
Fully Home working contracts will be considered for candidates living 50+ miles from our offices in Preston, with occasional travel to Preston required.
Salary £40k - 60k DOE 37 hours a week
A glance at the role:
An exciting opportunity has arisen for an experienced IT Systems specialist to join our growing Technology and Innovation department in our Applications Team. You will work in the Systems Team, reporting to the Application Team Lead and liaising with the Pension Systems Development Manager, using their extensive knowledge and experience to lead on the development of the current Pension System Application, to implement improvements to ensure that it meets the requirements of a successful third-party pension administrator.
This is a fantastic opportunity to join our fast paced, collaborative and customer focused business. You will join a friendly, welcoming and sociable work culture where there are many opportunities for continuous personal and professional development where you will be supported to reach your full potential.
A bit about us:
Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.
What we can offer you:
- Attractive salary of £40-60k + Annual Bonus DOE.
- 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to 'buy and sell leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to our Employee Assistance Programme for when you might need some support.
- The opportunity to earn through our Employee Referral Scheme.
- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston Town Centre.
What you'll be doing:
- Working with the Pension Administration teams to review current business processes used within UPM and using extensive experience and knowledge identify and implement improvements and efficiency savings.
- Developing automation and bulk processing capabilities within workflows for LGPS, Fire and Police schemes, engendering identifiable efficiency savings.
- Developing a portfolio of BDIs to improve LPPA's support capability and lessen the need to rely on the third-party provider of the Pension Administration application.
- Using extensive knowledge to develop and mentor the Systems Team covering areas such as SQL, BDIs and understanding the solving of complex calculation issues.
- Keeping up to date with the latest UPM developments and best practice.
- System/Training Documentation Version Controlled.
- Liaising with other schemes using UPM to share knowledge and suggest improvements to Civica.
- Representing Working Groups & UPM internal group.
- Complying with LPPA's Data Protection and Information Security policies and any relevant GDPR legislation.
What we need from you:
- Extensive recent experience in the support and development of workflows in a pension administration system, ideally UPM.
- The ability to evaluate issues and challenges effectively to create and deliver solutions that improve processes and attitudes within a team environment, including logical thinking and problem-solving skills.
- The ability to take the lead on complex changes providing a range of solutions.
- To encourage best practice within the team, taking ownership of issues and suggesting improvements to workflows.
- To support team members with less experience, nurturing their development.
- To display excellent verbal and written communication skills, be able to use evidence and knowledge to support accurate, expert decisions and advice to support LPPA objectives.
- Attention to detail and innovative thinking skills.
- To be self-motivated and decisive, with the ability to adapt to change and competing demands.
- The ability to represent the LPPA at external meetings and working groups.
- To be confident and comfortable in implementing and driving change in a team within a dynamic work environment to deliver results.
- The proven ability to work effectively on own initiative whilst promoting positive behaviour and attitudes.
- To demonstrate the ability to plan workloads, ensuring deadlines are met.
- To always be committed to providing great customer service.
- To be resilient and people centric at all times.
- To set and apply LPPA wide standards for stakeholder service and champions a service culture with a focus on how things are achieved as well as what is achieved.
- To embrace change and see it as an opportunity, not a threat
- An awareness of risks within the immediate work area and understanding contingencies in place.
Working with and upholding our values:
- Working together
- Committed to excellence
- Doing the right thing
- Forward thinking