This is an entry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed.
We're looking for a Junior Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer service to join our Client's Lancashire based technology team.
This is offered on a hybrid basis, 2 days Chorley office, 3 days home
If you're passionate about providing excellent administrative support and thrive in a fast-paced environment, then I'd love to hear from you.
You will take full responsibility for ensuring the smooth and efficient operation of the office, supporting the sales team, and assisting with various administrative tasks.
I am currently recruiting on behalf of a dynamic and growing company who prides themselves on delivering exceptional service and products to their clients, they are looking for a motivated and organised individual to join the team.
Posted by Hays Specialist Recruitment Limited • Competitive
Taking a proactive approach, you will support our IT infrastructure, assist with ERP management, and contribute to the overall efficiency of our IT operations.
As part of a small team of 4, we are seeking a versatile IT Analyst to join our team.
Prestigious opportunity within a worldwide technology function for an IT Support Analyst to be based at our site in Bentham, Lancashire.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.