As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
We are currently working with a top law firm based in central London who are seeking an enthusiastic IT Service Desk Analyst.
The role offers a challenging new environment as well as a hybrid work from home policy; one week working from home and one week from the office, allowing you a great work/life balance!
The IT Support Analyst will report to the helpdesk team lead and will be a primary contact for 1st, 2nd and some 3rd line IT support services to residents, members and the trust staff.
A Not for Profit Organisation in Central London is seeking an IT Support Analyst on a permanent basis.
This role will be hybrid working, 2-3 days a week in the office.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £32K/yr
General
We are looking for someone with knowledge of Office365, Windows, Active Directory and ITIL to join a team supporting internal customers as first point of contact.
The role will be to provide 1 st and 2 nd line support of issues coming in from telephone, e-mal, walk-ins across all company departments.
Required Skills and Experience
Provide 1st line support via telephone, ITSM tools, Email and walk-ins for all IT, Network, Telephony, Remote Access & desktops.
Posted by Michael Page Technology • £200/day to £250/day
We are seeking a diligent and customer-focused IT Service Desk Analyst who will play a crucial role in our retail operations, providing technical support to our teams across the company.
This organisation is a prominent player in the retail industry, boasting a significant workforce of over 5000 dedicated employees.
It is renowned for its steadfast commitment to delivering high-quality products and services, and its technology department plays a pivotal role in maintaining this standard.
Posted by Devonshire Hayes Recruitment Specialists Limited • £30K/yr to £33K/yr
Devonshire Hayes have partnered with a fantastic organisation to help them secure a talented Service Desk Analyst.
You will be tasked with the following,
Being the first point of contact for all IT-related support for the firm, ensuring that each support call (telephone, e-mail or in person) is dealt with promptly, efficiently, competently, and professionally.