A global market leader in the HR software space who have an offering based around employee recognition, employee engagement, employee benefits is looking to add a head of client success to their UK team as part of their continued growth.
The Role
You will be responsible for implementing KPI's and policies to identify customers at risk to minimize customer churn, as well as working with the team on customer renewals and looking for upsell and cross sell opportunities.
You will be responsible for leading and training a team of customer success / client success team to provide excellent customer success to their clients which are mid-market and enterprise customers across a range of industries.
This collaborative South Yorkshire based in-house pension team are looking to hire a Head of Secretariat will be responsible for leading the provision of high-quality secretariat services to the Trustees of two large, complex schemes which between them have in excess of £20bn in funds under management.
Their responsibilities will include: ensuring effective governance is in place for the Schemes; ensuring Trustee meetings are managed professionally; and ensuring the effective implementation of Trustee decisions and responsibilities.
Candidates will work on a hybrid basis of 3 days per week in the office and will possess superb communication and organisational skills.
Closing date: 11-06-2024 Customer Team Leader Location: Station Road, Oxenhope, Keighley, BD22 9JJ Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings of 7am (store opening), afternoons, late evenings of 10pm (store closing) and weekends, to be discussed at interview.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
This role will include work on our Post Office Counters.
My Client is looking for a Head of Lending Decisioning to lead all aspects of automated lending decisioning across the bank, including designing and implementing credit rules, building bespoke credit scorecards, assessing customer affordability systematically and avoiding non-genuine applications.
If you're passionate about providing great customer experiences and want to be part of building a winning and positive culture, then this is the role for you!
You will be commercially minded, setting risk appetite and pricing approach to deliver sustainable profitable lending whilst keeping the bank safe.