The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.
You'll be great in this role if
- You have excellent interpersonal and customer-facing communication skills.
Posted by Hays Specialist Recruitment Limited • £80K/yr to £90K/yr
Hays Senior Finance are exclusively engaged by a specialist manufacturing group based near Swindon to appoint a permanent Head of Finance to lead their finance and IT team and partner the senior leadership team as they enter their next phase of investment and growth.
Your new company
The business has undergone a period of change, but retains a solid reputation in it's field, and now requires a tenured finance leader with a hands-on and continuous improvement mindset to support its growth plans.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
The successful candidate will lead the application support team, ensuring seamless operation and maintenance of business applications, providing top-tier technical support, and driving continuous improvement within the team.
We are seeking a motivated and experienced Application Support Team Lead with a strong background in SQL Server and Jira.
Key Responsibilities
Lead, mentor and manage a team of application support analysts.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.