The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.
Company: Excalibur, part of the Onecom Group
You'll be great in this role if
- You have excellent interpersonal and customer-facing communication skills.
The successful candidate will lead the application support team, ensuring seamless operation and maintenance of business applications, providing top-tier technical support, and driving continuous improvement within the team.
We are seeking a motivated and experienced Application Support Team Lead with a strong background in SQL Server and Jira.
Key Responsibilities
Lead, mentor and manage a team of application support analysts.
Managing company correspondence, including phone calls, emails, letters.
General
We are looking to add an experienced Business Administrator to join our friendly and bubbly team.
This will be a busy and varied role where no two days will ever be the same, you must be able to manage ever changing priorities in order to meet deadlines.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.