The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams.
To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
I am looking for a highly organised Property Management Administrator to join my clients dynamic team.
The ideal candidate will provide essential administrative support to the property management department, ensuring smooth operations and efficient handling of all property-related matters.
This role involves direct interaction with tenants, property owners, and service providers, requiring excellent communication skills and a proactive approach to problem-solving.
We have a fantastic new job opportunity for a Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills.
Working as the Property Manager you will cover all areas of property management and resident liaison for approximately 500 Private Rented and Intermediate Rented properties across Central and Greater London.
Property Manager with a housing / property services management background, understanding of Tenancy, Deposit and Letting legislation, and the needs of residents, and excellent customer service and communication skills is required to join a well-established housing association.
Posted by Randstad Construction & Property • £450/day to £500/day
Currently my client are in the market for an experience Repairs & Maintenance manager to step into the Housing Department and coordinate the existing team of Officers & Surveyors.
Exciting Interim opportunity with a London Local Authority.
This team will focus on Voids, Maintenance, Repairs and Disrepair and you will report to the Head of Service (Reactive Repairs).