Pure are working with a specialist financial services business based in the Brentwood who are currently recruiting for a Collections Consultant to join their specialist team of customer focused collections specialists.
Day to day duties and responsibilities will include
To liaise with all customers including those up to date and in for the collection of outstanding mortgage and loan repayments.
Maintain a high quality of customer service through communication and negotiation, using appropriate methods and tools available to facilitate the rehabilitation of customer's accounts.