This is a level 1 support role so customers will be reaching this representative first.
Techunite Ltd are recruiting for a customer focussed technical support representative.
Although this role will be supporting the companies niche software, this individual will also be troubleshooting Windows PC's and networking issues too.
Posted by Candidate Source Ltd • £27K/yr to £32K/yr
General
Using a ticketing system, you will prioritise, explore and endeavour to resolve issues.
Starting ASAP, this job is a fantastic opportunity to join a highly regarded technology provider in the medical sector as an IT Software Support Analyst.
THE SOFTWARE SUPPORT ANALYST JOB
Working directly with clinicians and medical practitioners, you will have a varied and rewarding role in responding to customer issues.
We are seeking a motivated and customer-focused IT Support Engineer to join our client's team in a growing independent IT Support specialist provider in the Reading area.
This role offers career progression prospects as your experience develops and a broad scope to work with a broad range of projects in areas such as cybersecurity, certifications, MS 365 and resolving server issues.
The successful candidate must live close to Reading, possessing a "can do" attitude and a friendly and confident manner.
2nd Line Support / Desktop Support - Law Firm Reading
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?