Join our amazing B Corp clients team as a Customer Success Manager
Are you a seasoned Customer Success Manager looking for an exciting new challenge?
We're seeking a dynamic professional to join our clients rapidly expanding team and help their customers unlock the full potential of their E-commerce products and services.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
Our client is a well-established, independent, property Sales & Lettings company who are well established selling and managing residential properties across Warwickshire & the West Midlands.
We seek an experienced IT Project Manager for a 3-6 month contract - You will plan and execute IT projects, ensuring timely delivery within budget and to high-quality standards.
As a bridge between IT and business units, you will manage stakeholder expectations and ensure successful technology integration.
Key Duties & Responsibilities
Lead IT projects, defining scope, goals, and deliverables.
To build and maintain the relationship between factory and customer and take responsibility for the management of all assigned contracts in collaboration with the Management Team.
Your Mission at Elis
Drive service excellence through close co-operation with Trust/Facilities Management representatives.
Reporting to the Head of Fire & Building Safety, you'll manage the Groups external FRA contract to ensure all FRAs are reviewed at the required intervals or following change and that any significant findings are allocated and actioned in line with the Groups Fire Management Plan.
Raising follow up surveys and inspections, you'll work alongside the Group external Compliance auditor to monitor the quality of FRAs and fire improvement works and provide technical advice and support regarding the design of fire/life safety active systems.
Stonewater are now seeking a Fire Compliance Manager - someone to ensure that fire safety systems are tested and maintained in furtherance of the Groups duties, under Article 17 of the Regulatory Reform (Fire Safety) Order, in line with British Standard requirements.