We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group - Leaf Complex Care.
General
As a Care Coordinator, you will offer support and interaction to clients and clinicians within the organization, while exceeding our client's aspirations by going the extra mile to deliver quality service.
The Care Coordinator will focus on providing staffing solutions for all client account management issues in strong cooperation with the Transforming Care teams, Account Management, and Sales, and promote company retention and development.
As the Care Coordinator, you will be responsible for the overall management and scheduling of client rotas and will participate in the on-call rota.
With outstanding planning and organisational skills, you will ensure care resources are used efficiently, using excellent communication skills throughout all call planning and delivery.
You will have a positive attitude and lots of energy, using innovation in your problemsolving.
You will also be supervising care staff through observation and discussion to competently undertake care and support activities in a dignified and compassionate manner.
As Care and Support Team Leader, your role will be to provide a responsive, respectful, reliable, and resourceful care and support service to vulnerable older people within an extra care service.
This includes providing support, care, and activities to customers, involving family, carers, and other agencies to meet their changing needs.