The Job role:
We are looking for an experienced Home Care Assessor to join our professional and dynamic management team.
We are looking for someone who is experienced in carrying out assessments of potential new clients in their own homes or other care settings.
You will be responsible for meeting with the clients, their relatives and possibly other healthcare professionals. You will fully assess their requirements and the support they require and develop a person-centred, comprehensive care plan that reflects accurately and fully the client's care requirements, goals, and aspirations.
We use an electronic monitoring system which is fully integrated with all aspects of our client's care plan and it will be your responsibility to ensure this is kept up to date and to a high standard.
Key Responsibilities of Care Assessor Role:
- Complete all Care Plans, Risk Assessments, Reviews and client related documentation - Plan commencement of new clients so that staff have the required information, skills and knowledge to be successful.
- Complete 20% of Audits - For staff and clients.
- Monitor staff training - So that steps can be taken to ensure that compliance has been achieved.
- MAR Charts and medication ordering - To take the lead in ensuring that MAR charts that are directly produced by NR Care and that Medication that is directly ordered by NR care are completed correctly.
- Complete 30% of Spot checks - For staff and clients.
- Support Investigations - participate as requested by Registered Manager or Quality Manager.
- Complete 50% of Supervisions and Annual Appraisals.
- Recruitment - Short listing, interviewing of candidates, ensuring that all required initial information is completed so that candidates can be successfully processed and appointed.
- Induction training and on-boarding - Ensure that all new starters have completed Initial Induction tasks and have been skill matched to appropriate clients. Also deliver workshops in areas of specific knowledge.
Key Shared Responsibilities of the Management Team:
- On-Call - To be always maintained when the office is closed. Generally this is 1 evening per week and 1 weekend per month.
- Ensure that CQC, Safeguarding, contractual and all other regulatory requirements are always met - To ensure that all concerns are disclosed and acted upon immediately, that quality of all work produced e.g. care plans, rotas, staff training and supervision, recruitment etc. meets current regulatory requirements.
- Day to Day running of the office and the company - Ensuring that an office presence is maintained, phone calls, emails and other communication are answered promptly and professionally.
- A/L Handovers and planning - To ensure that prior to any planned absence that a written handover of Key Individual responsibilities is completed and submitted to Registered Manager so that smooth operation of the company is maintained.
- Develop New Business - To ensure the sustainability and growth of the new business, this includes building and maintaining professional relationships with key stakeholders such as ICB and NCC, as well as seeking new opportunities to build relationships and promote the services that the company can offer.
- Work as a Team - To support each other to enable the company to be as effective and efficient as possible. To be open and honest about any areas of difficulties or struggles so that support can be given.
- Maintaining GDPR, CQC and other regulatory requirements - Through maintaining and safely storing files and information correctly. Ensure that archiving is completed in a timely manner such as after a staff member leaves, or a client ends, and that archiving is recorded properly so that information can be retrieved as required.
- Work as directed by Registered Manager or Company Directors.
This is not an exhaustive list of responsibilities, please also refer to Staff Handbook, Contract, Policies and Procedures, regulations and guidelines. These responsibilities will be subject to review and revision by the Registered Manager and Company Directors.
We are looking for someone who:
- Has assessment experience within Health and Social Care, and a proven track record in care and risk management would be an advantage, but not essential.
- Has knowledge of the social care sector and regulatory framework and be passionate about person-centred support
- Has the ability to maintain and develop professional relations with other members of the multi disciplinary teams
- Has the ability to liaise with family, social services, and other healthcare professionals involved in client care where required to ensure that all relevant and accurate care needs have been considered
- Ideally holds a minimum of an NVQ level 3 or is suitably qualified by experience.
- Is compassionate and caring.
- Will always represent NR Care in a professional and dedicated manner
- Can communicate well
- Is computer literate
- Has a good telephone manner
- Is hardworking and flexible
- Can remain calm under pressure
- Holds a full UK driving licence and has access to their own car.
What we offer:
- Competitive pay rate starting from £25K to £28K depending on qualifications and previous experience.
- 21 days paid holiday per year plus paid bank holidays.
- Opportunity to participate in our quarterly bonus scheme.
- Use of company vehicles for client assessments, management tasks and in the service of any company business.
The Recruitment Process:
- Please apply before our closing date of Thursday 15th August at 17:00.
- We will be shortlisting on Friday 16th August.
- Shortlisted candidates will be requested to complete an application form and invited to an interview the following week.
You must have the right to work in the UK. We DO NOT offer Skilled Worker VISA Sponsorship.