Join our dynamic MSP client's team as a Desktop Engineer!
Are you a techy problem solver with a passion for delivering top-notch IT solutions?
You'll work hands-on with clients, supporting and troubleshooting to help them with their technical issues resolved as quickly as possible via telephone and tickets.
Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their London office.
The Role & Responsibilities
Supporting, configuring and deploying Windows 7/10.
Posted by Proactive Appointments • £220/day to £230/day
General
We are currently working in partnership with one of our biggest clients who are looking for an experienced Desktop Support Engineer to join them for an initial 6 month contract.
Apart from the technical skills below the KEY requirement is high quality customer service.
Expected Technical Experience
Microsoft Windows o/s (Windows 10) working knowledge of build, configuration and registry settings.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.