The clients customers are predominantly single homeless aged between 18 60 years and may have support needs including mental health, physical health, substance misuse, offending.
The job hybrid with 3 days in the office a week and you will be supporting restaurants across the DACH region with any help that they may need to set up training etc .
This is a lovely BILINGUAL GERMAN/ENGLISH customer care role in which you will use your fluent GERMAN to support restaurant & hotel clients.
This is NOT a call centre role and you will get only 10-12 calls a day .
Posted by Trinity Resource Solutions • £28K/yr to £30K/yr
You will be accountable for
Providing technical support to European and UK bsuinesses, Field Consultants, retail staff via phone or email as first point of contact, escalating complex technical/digital issues to senior team members as in when required.
Escalating hardware related issues to vendors and Point Of Sale software issues.
General
We are looking for a German speaking 1st Line Technical Support Analyst to provide excellent technical support, customer service and advice on all technology related issues for our client retail businesses across Europe and the UK
This role is perfect for someone who loves a mix of admin tasks and customer interaction.
We're on the lookout for a proactive and friendly Customer Service Administrator to join our clients team, stepping in for the current employee who's retiring after two decades of dedicated service.
You'll be a key player in ensuring clients-from care homes to community centers-get the best service possible.
As a permanent member of the Customer Support team, you will have the opportunity to provide exceptional Customer support and assistance to our client's valued customers.
If you have a passion for technology, possess excellent communication skills in German, and are experienced in Customer service, we want to hear from you!
We are seeking a highly motivated and skilled German Speaking Customer Service Advisor to join our client's dynamic team.