With a strong commitment to growth and innovation, we are looking for a talented Head of CRM & Loyalty to lead our clients customer relationship management strategy and drive the business to new heights.
Zachary Daniels Recruitment are partnered with a leading multi-channel retailer, on the appointment of a Head of CRM & Loyalty to be based in the North Wet (hybrid working).
This is a big opportunity for someone to lead with impact, conviction and confidence whilst working for a high performing senior leadership team.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
With over 6000 employees, it supports 37 million people in 120 countries.
Scheduling staff using Work Force Management Tools - either using Verint, Nice, Genesys.
Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain consistent service level delivery across the day at the same time as meeting the operational requirements of the departments.
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
The business has an already strong customer base and is eager to enter a new growth phase through new customer aquisition.
Our client is a leading supplier of high-quality lighting products to the domestic, wholesale and trade customer.
Investing heavily on the research and development of their own product lines, constantly adding to their exisiting range and products from external suppliers.
Posted by Incubate Consulting • £23K/yr to £27K/yr
The role involves addressing customer needs, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction across various communication channels such as phone, email, chat, or social media.
We are seeking a dedicated and customer-oriented Customer Service Executive to join a busy and fast-growing financial services business.
Our client is a leading financial services business based in the Liverpool area.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.