Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
Do you have experience of programming and the following: RDMS or SQL database experience, or other modern database technologies, couple with .NET / .NET Core with C#.
Are you looking to further your software career with a global software business?
Are you a Software Engineer looking for a hybrid-working role in the Newcastle area?
Do you have experience of programming and the following: RDMS or SQL database experience, or other modern database technologies, coupled with .NET / .NET Core with C#.
Are you looking to further your software career with a global software business?
Are you a Software Engineer looking for a hybrid-working role in the Newcastle area?
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
We have an opportunity for a Sales Administrator/ Customer Service will provide essential support to the sales team, ensuring efficient operation and administration of sales processes.
The primary responsibility is to provide administrative support to the sales team, manage customer accounts, process orders, and handle customer inquiries.
This role requires excellent organisational skills and a proactive approach to solving technical problems.
The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries.
The Information Security Manager (ISM) will be accountable for overseeing the compliance with ISO27001, Cyber Essentials, and GDPR, as well as conducting a continuous information security risk assessment program.
The ISM will also take the lead on initiating and managing information governance initiatives.
The ISM will maintain an ongoing partnership with the IT team, offering advice and consultation on the information security implications of any software and hardware implementations, changes, and upgrades.