Are you a driven and experienced Product Manager looking for a new challenge?
Perhaps you have experience working within a HR or Employee Relations environment or looking forward to the opportunity to develop your knowledge within the area?
We are delighted to be working with our successful and established client, who are seeking their next Customer Onboarding Specialist to join their financial team based in Chester.
Our client are an award winning and recognised leader in their field, boasting excellent employee benefits and fantastic progression routes.
General
One of our clients core values is to grow a sustainable, customer focused and innovative service that supports and champions the financial health of their clients.
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.