Our client are a leading company specialising in information and technology, with a presence in 18 countries and a diverse team of 4,000 employees. Their brands dominate in sectors such as construction, public sector, automotive, industry, risk & insurance, and retail. They connect professional communities, enabling decision-makers to make informed choices and driving sustainable business growth.
The Role: Business Liaison Advisor
We are on the lookout for a motivated and detail-oriented Business Liaison Advisor to join their team. In this role, you will investigate ongoing construction projects, leveraging various communication channels to uncover valuable opportunities for their clients.
Key Responsibilities:
- Conduct thorough research on current construction projects using telephone, internet, and other communication tools.
- Directly interact with customers via their internal CRM system, answering inquiries about project information.
- Manage your workload to ensure timely, accurate, and up-to-date project information delivery.
- Achieve KPI targets related to project volume and data quality.
- Collaborate effectively with colleagues across different departments.
- Build and maintain strong relationships with contacts in the construction industry.
- Flexibly undertake additional tasks as required by the manager and business needs.
Skills and Experience Required:
- Experience in an outbound calling role (such as Research, Debt Collection, Account Management, Sales).
- Excellent communication skills, with a professional telephone manner.
- Active listening skills and resilience.
- Proven ability to meet and exceed KPIs.
- Dedication to consistently producing high-quality work.
- Team player with an understanding of how to contribute to team success.
- Strong attention to detail, with excellent organisational and time management skills.
- Proficiency in MS Office (Word, PowerPoint, Excel) or similar.
- Experience using CRM systems and strong analytical skills.
- Accountable, reliable, and career-driven.
The Package:
In return for your experience, our client is looking to pay a basic salary of £25,000, plus bonus, plus an incredible benefits package, including up to 30 days holiday plus bank holidays. They also offer free parking, company discount and insurance schemes, and hybrid working. A full list of benefits can be provided on request.
To Apply:
Contact David at Greys Specialist Recruitment