Posted by Gleeson Recruitment Group • £11.50/hr to £13/hr
Overview
We are seeking an organised and proactive Call Centre Coordinator for a 3-month temporary assignment to support the day-to-day operations of our busy call centre.
The ideal candidate will assist with scheduling, performance tracking, and ensuring smooth communication between agents and management.
This is a great opportunity to gain experience in a fast-paced, customer-centric environment.
We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members.
Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.
Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.
They are looking for a customer focused individual, to start Monday 28th October, who is able to work in a fast paced and reactive environment, where they are speaking to a range of customers and contractors on the phone in order to schedule and coordinate services and visits.
You can expect to be handling 100-120 calls per day liaising with both clients and team members.
Our client is a forward thinking and progressive business with 100% of their workforce working from home.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
The York Customer Relations Centre (CRC) Team is recruiting for a talented Customer Contact Advisor to join a fast paced and energetic team.
Contract length: Initially 2 months
Although this is a temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss an individual's flexible working needs, don't let this stop you from applying.
Posted by Page Personnel Secretarial & Business Support • £12/hr
The Contact Centre Advisor position involves providing excellent customer service in the financial services sector.
Page Personnel are working with a very well-established firm within the financial services industry to recruit for a number of contact centre advisors on a temporary contract.
This entry-level role is based in Leeds and is ideal for candidates with a keen interest in finance and customer relations.