The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
As a Graduate Account Executive you will generate sales for our client's influenza portfolio within Primary Care whilst co-ordinating, monitoring and inputting field-based sales orders, you will also manage stock scheduling levels with the field force to provide clarity of delivery and manage customers' expectations.
The Graduate Account Executives will provide an exceptional customer experience by managing inbound and outbound interactions with our clients existing and new customers on behalf of our client - Seqirus.
Inizio Engage is currently recruiting for a new team of Graduate Account Executives to be part of an energetic and fast paced team based in our office in Ashby De La Zouch.
We are seeking a dynamic and focused individual who can calculate and communicate complex billing calculations to internal and external stakeholders.
As an integral part of the billing team, you will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.
This role is ideal for someone with a strong administrative background who prides themselves on their attention to detail.
As a Pharmacy Vaccines Account Executive, you will be responsible for building order volumes in the self-pay market, targeting independent and small/regional chain pharmacies to secure immediate and future orders.
Inizio Engage is partnering with our client - a global biotechnology company, to promote their Covid-19 vaccine to pharmacies across the UK, aiming to increase brand awareness and engagement, leading to order placements.
You will also develop and maintain CRM configurations to track and measure team progress towards objectives.