This role would suit someone who has experience in customer service from financial services, but they would also consider candidates from call centre or hospitality.
Pertemps are currently working for a global client based in Glasgow City Centre who have a new role for candidates who are fluent in Dutch and English.
The role is working hybrid (2 days in the office), salary £26k and the benefits are fantastic.
Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.
Joining an established team, you will be instrumental in supporting customers through their complaint journey, ensuring a smooth and customer focused service.
Applicants must speak Italian or Dutch at a fluent business level.
You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.
We are seeking a Case Manager to join a Property Insurance Claims Team for our impressive client, where you'll take the lead in managing property claims with professionalism, empathy, and expertise.
This role offers the chance to be part of a dedicated team of professionals and play a key role in helping clients navigate the claims process.
This a pivotal position with the prospect of excellent future career development opportunities.
Hours per week: Monday to Friday - 37.5 hours per week
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
Hybrid Working: 2 days per week in the office after training
As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.