Serve as the primary point of contact for tenants and landlords during tenancy.
General
My client is a well established Independent agency based in Cardiff.
Due to an increase in Business levels they are looking to employ an experienced Property Manager to oversee and develop their portfolio consisting of 175 properties and 10 blocks (they are small with a maximum of 13 properties).
They also work with other management companies to take care of their maintenance and facilities management.
My client's are specialists in residential and block and Property management, as well as many aspects of domestic and commercial property maintenance.
Their clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.