A great career move for a customer-focused Complaints Handler, this position will play a key role in enhancing the customer journey and is suited to a candidate who can strike the balance and enjoys delivering outcomes that benefit both the customer and company.
If you're a skilled listener who has the ability to efficiently resolve issues, then we want to hear from you as our client is growing its customer service team by hiring a dedicated Complaints Handler.
Founded over three decades ago and headquartered in Birmingham, this manufacturer and retailer has grown organically and now serves customers across the UK.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims.
Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers.
You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
The hourly rate on offer for this role dependant on experience will be £12 - £14PH
Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business.
This role involves providing expert advice on professional responsibility, risk, and compliance issues, reviewing complaints procedures/policies, and developing client-aligned complaints handling processes.
Our client is seeking a Conduct Risk Lawyer to join their Risk & Compliance team at any of their offices.
Team Overview
The Risk & Compliance team addresses a wide range of partnership, risk, and compliance issues, acting as an in-house legal department.
My client is looking for someone experienced in disease claims, more specifically noise induced hearing loss claims; all the claims will be on the direct side and UK based.
New Vacancy - Claims Adjuster (UK Disease)
I am currently recruiting for a leading insurer who are seeking a Claims Adjuster to join their growing disease team.
Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team (location flexible but Birmingham/Bolton preferred) with Hybrid or fully remote working available subject to operational needs.
Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
As a Property Claims handler, you will enjoy a mix of working from the busy Birmingham office and from home, offering flexibility, you will be working closely with your designated Field Adjuster renowned for their expertise on domestic property claims up to £100k which also includes complex cases providing assistance on site occasionally, including note taking, preparation of action plans, taking statements/photographs etc.
A global loss adjusters are now seeking to strengthen its Property Claims Divisions where you will play an integral part of the business.
This is an excellent opportunity for anyone wanting to be part of a busy, supportive team, you will be offered a structured career path to help you achieve your goals with the opportunity to progress long-term.