We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.
Our client is a leading financial service and wealth management business.
Posted by Howells Recruitment • £24K/yr to £25K/yr
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
One of our Financial Services clients requires a Complaints Administrator to manage a variety of complaints from customers, whilst ensuring they are commercially aware at all times.
This is a fixed term contract until the end of June 2025.
Key Responsibilities
Receiving inbound queries and complaints from customers and responding in a timely and appropriate manner.
We are currently recruiting on behalf of our key client based in Wakefield who are looking for a temporary QA/Complaints Administrator (this role will go permanent to the right candidate) - immediate start
This position is ideal for someone who is self-motivated, enthusiastic, and possesses a strong background in administration and customer care.
Day-to-day of the role
As well as providing full administrative support and providing excellent customer service:-.
We are currently recruiting on behalf of our key client based in Wakefield who are looking for a temporary QA/Complaints Administrator (this role will go permanent to the right candidate) - immediate start
This position is ideal for someone who is self-motivated, enthusiastic, and possesses a strong background in administration and customer care.
Day-to-day of the role
As well as providing full administrative support and providing excellent customer service:-.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.