Complaints Administrator wanted for central Southampton location!
Your role as a Complaints Administrator will include:
- Managing complaints
- Supporting administration
- Action and resolve customer complaints
- Investigate and gather information
- Communicate solutions clearly
- Maintain detailed records
- Ensure compliance with regulations
- Generate complaint reports
What You Bring:
- Strong Complaints background
- Customer Service
- Strong communication and analytical skills
- Attention to detail and organisational abilities
- Proficiency in MS Office and CRM systems
If you are a strong customer focused administrator with experience on the telephone you could be the perfect candidate!
Fixed term contract
6 months
Potential to extend
Administrator / Customer Service
£27,000
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.