Posted by Service Care Solutions - Social Work • £18/hr to £21/hr
About the Role
Service Care Solutions are seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.
You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.
In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.
Awareness and understanding of the part that adult social care plays in maximising independence of vulnerable adults.
Ability to develop positive and productive relationships with people, including the ability to empathise, motivate and inspire as well as fulfilling your part of any requirement.
General
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests and assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
Posted by Timeplan Education Group Ltd • £90/day to £100/day
A great school in Bedofrdshire I am currently representing are looking for a number of Learning Support Assistants where you expertise in personal care will be vital.
Are you a compassionate and dedicated Care Worker with experience in Dementia, Challenging Behaviour, and Personal Care?
Your expertise can make a real difference in the lives of our students.
The Assistant Team Manager in Adult Care is responsible for overseeing the provision of high-quality, legally compliant services to vulnerable adults.
This role involves managing complex cases, ensuring adherence to the Care Act 2014 (S42), Mental Capacity Act 2005, and supervising the development of person-centred care plans.
Hatched Recruitment is working closely with the local authrities and we are looking for a Comminitu Care Officer in the Harigney area.
Full time: 36/hrs a week
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.