Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
A customer account and collections agent is required to join our fast growing business that provides a fast and effective national and international debt recovery service to our clients.
Guildways (a trading name of Lovetts) are looking for a focused individual, with high attention to detail, to assist in recovering debts owed to its client's.
You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence.
Guildways is a trading name of Lovetts Ltd and is looking for a focused individual with high attention to detail, to assist in recovering monies owed to its clients.
About the Role
The primary purpose of the Customer Collections Executive role within Guildways is to ensure the performance standards and the company's objectives are met to enhance revenues brought in by utilising their negotiation skills.
General
The company offers regular social events, a benefits package (including discounts at hundreds of high street stores) and a quarterly bonus scheme.
Posted by LHH Recruitment Solutions • £45K/yr to £55K/yr
Ideally you have experience with payment portals and collections software.
We are looking for an Accounts Receivable expert.
A key role in managing customer accounts, identifying and resolving payment issues, and collaborating with various internal teams to ensure a seamless collections process.