Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
We are currently recruiting for a Collections Agent for a fantastic financial services organisation.
We are looking for an individual ideally with a background in Collections Credit Control or similar to join their expanding team.
Key Responsibilities
Deal with telephone and email queries from customers who are experiencing financial difficulties, finding suitable payment solutions for any missed payments.
Hybrid working is available for all employees and can be tailored to suit the individual.
You would be expected to work at least one late shift (19.00) once per week and 2 Saturday shifts within an 8 week period.
Description
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?
Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Collections Executive to be based from their office in Chester.
You will be part of a fast paced, energetic team in a busy call centre contacting customers in arrears from day one, through to issuing to external agents.
The role will pay a competitive salary and comes with an array of benefits.
The Collections Executive will play an important role in meeting the overall business objectives in ensuring all customer accounts are up to date with payments.
A successful financial services company is now looking for a Collections Executive to join its team in Newport.
My client is looking for a Collections Agent who will be responsible for making and receiving telephone calls from businesses and individuals to recover outstanding debts.
Handling difficult conversations in a sensitive and professional manner with customers over the telephone.
The successful candidate will be working shifts between 8am to 8pm - Monday to Friday, in an open plan, contact centre environment achieving personal and team targets.