The role involves managing debt collection primarily through telephony, both inbound and outbound, and handling a shared mailbox.
We are seeking a Payment Collections Officer to join the team at a local authority in Sheffield (with one day required in the office per month and the rest able to do from home) .
We are looking for a Repairs & Maintenance Manager to join our Cambridge based client on an initial 6-month assignment.
As the Repairs & Maintenance Manager, a key element of your role is the provision of a customer focussed approach, a primary touch point of which relates to the effective delivery of repairs and maintenance in support of in-situ tenants.
Your role will be to strengthen the repairs and contract management function to deliver an improved customer experience.
Liaison With: Customers, Council Officers and Councillors, Landlords, DWP, Enforcement Agents, External Collection Agencies, Other Local Authorities, Customer Representatives, Community & Voluntary Organisations, and Stakeholders.
Purpose of the Job
To effectively manage and recover sundry debtor invoice balances, ensuring efficient and appropriate debt recovery procedures are followed.
Posted by Hays Specialist Recruitment Limited • £16/hr to £19/hr
Your new company
Join a leading global real estate services firm that prides itself on delivering exceptional value to its clients.
With a strong presence in the market and a commitment to innovation, this company offers a dynamic and supportive work environment where your skills and career can flourish.
To lead on the housing management strategy improvement plan and review all policies, processes for housing management and sheltered services, using business intelligence, benchmarking data to deliver transformation to services.
To monitor and analysis of statutory KPI's and LPI's and setting and monitoring appropriate performance targets to deliver an efficient and streamlined service.
To deliver a value for money neighbourhood and sheltered housing service which builds safe and sustainable communities, provides excellent resident experience, improves satisfaction and enhances the quality of life and opportunity for residents.
Provide an excellent and accountable property management service to residents.
General
Ensure all issues are resolved in a timely and appropriate manner
Large Housing Association requires a Property Management Officer to manage all aspects of property management and provide a compliant and customer focussed service to residents.