Our client is seeking a dedicated and experienced Service Manager to lead a Mental Health Service in Shrewsbury.
The service focuses on helping customers develop the skills and resources necessary to live independently, manage and sustain a tenancy, and prepare for a transition to independent living.
The service provides crucial step-down support from mental health rehabilitation to offering housing-related supported accommodation to customers.
My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
The role of Service Delivery Manager (SDM) will encompass a wide range of tasks including but not limited to, providing a high level of service that meets all customer requirements and individual contractual obligations within budget constraints.
The SDM will be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.