The role of a Client Services Administrator is crucial in our Science and Research company's customer service department in Burgess Hill. The successful candidate will provide excellent support to our clients and ensure smooth administrative operations.
Client Details
This is a renowned company in the Science and Research industry with a substantial employee base. Known for its expertise and dedication to scientific research, the company is committed to improving health outcomes globally. The company is located in Burgess Hill and has a reputation for its positive work environment.
Description
As a Client Services Administrator your responsibilities will include:
- Providing outstanding customer service to clients
- Handling client inquiries efficiently and professionally
- Managing administrative tasks related to client accounts
- Coordinating with team members to ensure smooth business operations
- Upholding the company's quality standards in all client interactions
- Documenting client interactions and feedback for future reference
- Participating in team meetings and contributing to team goals
- Continually updating knowledge about the company products
Profile
A successful Client Services Administrator should have:
- Excellent customer service skills
- Strong administrative abilities
- An interest in the Science and Research field
- Outstanding communication skills, both written and verbal
- Proficiency in computer applications, particularly in data management - preferably has experience in SAP
Job Offer
- An hourly salary range of around £13.40 - £14.50 per hour
- Temp to Perm opportunity
- A supportive and collaborative team environment
- Hybrid working - up to 3/4 days form home