As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
An excellent opportunity has arisen to work for our established client in High Wycombe as a Customer Service Representative, paying an annual salary of between £23,000 - £26,000 depending on experience.
Working hours are Monday - Friday, 8AM - 4PM.
As the Customer Service Representative, you will be responsible for
Communicating with customers via phone, email, and live chat.
We are seeking an experienced customer service representative to contribute to their continued success.
The Customer Service Representative plays a key role in maintaining a great relationship with current and new customers and ensuring that their experience with the company is positive.
Our client is a leading, established firm specialising in the movement of vehicles, dedicating themselves on exceptional service catering to a diverse group of customers.