Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
JOB ROLE PURPOSE
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Posted by Sellick Partnership • £58K/yr to £61K/yr
General
Sellick Partnership are currently supporting a growing Client with the recruitment of a Digital CX Solutions Manager, who is fully accountable for the management of the Organisations web technology, Microsoft 365 and customer experience platforms (including web sites) and the interfaces required for them to operate with other systems across the IT landscape with customer fulfilment as a core focus, ensuring they meet business needs, perform to expected standards and demonstrate best value.
Digital CX Solutions Manager; Up to £61k
The Digital CV Solutions Manager will be responsible for
Establish and embed Applications Lifecycle Management, in line with ITIL practice and processes, across the CRM, websites, Microsoft365 platform and web applications landscapes ensuring it is fully integrated into the other ITIL components necessary for successful IT service delivery.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
With over 6000 employees, it supports 37 million people in 120 countries.
Our client, a national Charity, are seeking an experienced and dynamic Senior CRM Support Officer to join their team.
This pivotal role is responsible for supporting the onboarding and ongoing user experience of their Microsoft Dynamics 365 CRM system, known internally as CHIP.
Posted by Robert Webb Recruitment • £40K/yr to £50K/yr
Working for a well-known Employer in Merseyside, we are supporting their efforts to recruit an experienced Communications Manager to join their small, but very productive Marketing team.
This would suit someone with a varied marketing and communications background; someone who enjoys a broad role within a fast paced environment.
The time has come for our retail partner to introduce a Paid Social Manager to join their growing team, You'll need to have ambition, a strategic mindset and ultimately a "roll your sleeves up" approach as you join this collaborative and ambitious team.
Join this incredible challenger brand who are experiencing high growth and global expansion, in the newly created role of Paid Social Manager.
PAID SOCIAL MANAGER SPORTS PERFORMANCE BRAND LIVERPOOL CIRCA £50,000, 25 DAYS HOLIDAY BH, PHC, 40% STAFF DISCOUNT