Are you enthusiastic and passionate about providing the best possible customer experience for your clients?
This is a fantastic new role for a confident and attentive customer service professional to apply their skillset and excel and propel their career forward!
Do you want to work with an award winning, expert team, that will support you in developing a long-term career?
The role of Customer Excellence Manager is a blended role developed to improve our marketing engagement with existing, lapsed, and new customers; improve internal processes in the delivery of services to existing clients and provide functional support to our internal teams.
Inspire People help customers accelerate their digital transformation with Advisory, Talent and Project services.
Customers include the Bank of England, Department for Business & Trade, DVLA and HM Land Registry.
Suitable candidates would be from Fresh Produce preferably, having managed key accounts supplying UK retailers or similar ,with the ability to drive the business growth whilst ensuring customer satisfaction, must have excellent communication skills and have a customer centric approach .Assume responsibility for the management and development of customers, delivery of their KPIs and maintain customer relationships:
In this role you will work alongside the Commercial Director , be responsible for managing key customer accounts ensuring delivery against sales, predicted volumes and gross profit budgets , whilst managing continues delivery of annual growth plans via category management and new business wins in line with company strategy .
Fresh people are currently recruiting for a customer account manager for our client in Fresh Produce based in Kings Hill in Kent.
Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.