About the job
You will provide outstanding support to our clients on a day to day basis, including:
- Effectively on-board new clients including obtaining all relevant data.
- Create and maintain strong relationships with existing clients to develop your portfolio.
- Be the lead point of contact for all matters specific to your clients.
- Ensure all relevant information is maintained on our CRM systems.
- The role is hybrid, part home, part office based and also at client's office when needed.
Remuneration & Benefits
- Basic Salary: £40,000.
- Bonus structure: Open ended with OTE circa £70,000.
- Holiday: 33 days' holiday (incl. bank holidays), plus up to 3 days at Christmas.
- Benefits: Comprehensive Benefit package.
About You - Personal
- Enthusiastic, driven, and committed to helping clients.
- A strong desire to develop yourself and to do "the best you can" for you and our clients.
- Happy and able to work on your own as well as in a team environment.
- Excellent time management skills and workload prioritisation.
- Great attention to detail and organisational skills with strong commercial awareness.
- Excellent written & verbal communication skills (telephone, virtual and face to face).
About You - Qualifications and Experience
- At least 3 years' experience in a customer service environment managing clients.
- Experience in HR or Health & Safety Sales would be great but not essential.