TCHC is looking for a motivated and outcome-focused individual who can drive forward performance across our Restart contract.
TCHC delivered this contract across Aylesbury Vale from their flagship office in the centre of Aylesbury.
TCHC is a delivery partner to Jobs22 who deliver the government's Restart Programme supporting unemployed universal credit claimants to enter into work.
As the Hub Store Manager you will use your experience to lead your team to land the retail plan across multiple stores delivering a great customer and patient experience.
About the role
Our Hub stores have a broad customer offering across retail and optometry.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Supporting Futures Consulting Ltd • £24/hr to £26/hr
General
Our client, a specialist Domestic Violence charity, is looking to recruit a Training and Development Manager to manage and coordinate development of their training offer, including DAHA/Housing Training and Health Training.
Based: Remote
Synopsis of duties
Oversee the creation and development of training content, including the Housing DAHA team, the wider Housing team, and Health projects, including the Whole Health Approach and understanding of Women's Health strategy.