Role: Training and Development Manager
Based: Remote
Rate: £24 - £26 umb
Start Date: ASAP
Duration: Temp until March 2025
Hours: 35 hours per week (condensed hours over 4 days considered)
Our client, a specialist Domestic Violence charity, is looking to recruit a Training and Development Manager to manage and coordinate development of their training offer, including DAHA/Housing Training and Health Training.
Synopsis of duties:
- Oversee the creation and development of training content, including the Housing DAHA team, the wider Housing team, and Health projects, including the Whole Health Approach and understanding of Women's Health strategy.
- Develop a range of learning methodologies, tools, course content, and scripts that achieve defined learning outcomes and cater to diverse learning needs and methods.
- Ensure training content reflects a diversity of survivor voices, our intersectional feminist and anti racist approach, and our commitment to perpetrator accountability.
- Work with the Senior Manager and Finance team to budget and forecast for the training income stream.
- Lead recruitment, induction, and development of team members in line with policies and procedures.
- Support, supervise, and appraise training team members.
- Oversee the recruitment, training, retention, and support of associate trainers.
- Foster effective working relationships, create a supportive and inclusive team culture, and motivate the team to meet their objectives.
- Liaise directly with stakeholders and customers seeking training, maintaining regular
- communication and developing strong working relationships.
- Proactively communicate with external partners, keeping them well briefed and updated.
- Deliver presentations, workshops, and training, including public speaking at conferences and webinars.
- Draft proposals and service level agreements for new and ongoing training contracts.
- Develop and implement a coherent marketing and communications plan, reviewing and modifying it to meet market needs and align with political and legislative changes.
- Work with the team and the Communications & Marketing Manager to create a communications plan in line with the business development plan, overseeing branding and social media messaging.
- Develop and implement monitoring, evaluation, and quality/impact tools to maintain and report on training standards.
- Provide regular reports demonstrating the development, growth, and sustainability of training models.
- Develop quality standards to ensure training meets accreditation criteria and manage course accreditation.
- Act as the Project Management lead on the development of the training offer, coordinating team input and utilising core project management tools.
- Identify resource requirements for training, ensuring availability of resources as needed.
- Monitor project progress against plans, milestones, and performance indicators, addressing blockers and managing risks.
Essential Requirements:
- A thorough understanding of domestic abuse and its relation to housing and health, including up-to-date knowledge of domestic abuse, housing, and homelessness legislation.
- Demonstrable experience in child and/or adult safeguarding, especially in relation to domestic abuse.
- Experience in developing and delivering domestic abuse training for professionals with diverse learning needs, using blended learning approaches.
- Experience using digital and e-learning training solutions, as well as face-to-face training.
- Strong verbal and presentation skills, capable of building strong working relationships with internal and external colleagues at both strategic and operational levels.
- High proficiency in IT tools and Microsoft Office, including PowerPoint, Excel and Teams, for training development and delivery.
Supporting Futures Consulting acts as both an employer and an agency.