To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
A leading national healthcare charity is seeking an interim Area Support Coordinator for a 34-month contract.
About the role
As Interim Area Support Coordinator you will lead the provision of all the charities services and support, delivered primarily through volunteers and working directly to support people in need of the charity's services.
The role is to lead and coordinate all aspects of volunteer activity, specifically branches, groups and support volunteers.
Act as main care coordinator overseeing assigned groups of service users, providing: screening; asset mapping; comprehensive assessments; recovery planning (using motivational interviewing techniques) and reviews of care.
Research, design and prepare subject matter and materials for groups/pods.
Carry out comprehensive service user assessments, including asset mapping of community resources and develop individual recovery plans that clearly identify how achieving each goal will enable progression in addressing substance use and re/integrating into the community.
Posted by NonStop Consulting Ltd • £38/hr to £42/hr
NonStop Care is currently working with a Good Ofsted Outstanding Ofsted local authority in Berkshire who are looking for an experienced social worker to their R&A team.
They offer the opportunity to work from home, giving you the opportunity to travel less and spend more time working on your caseload which will lead to greater job satisfaction
They provide continued Training and Development for workers with good training packages available that include JI and VRI training along with Age assessment training.