To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Hybrid Working: 2 days per week in the office after training
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.
Reed Talent Solutions are working with United Utilities on the search for 10 Advanced Customer Service Advisors to join a growing Income team at their Whitehaven Contact Centre.
You can have your lunch on the beach during Summer, sounds great doesn't it?
The location offers great facilities and a beautiful view overlooking the Whitehaven Harbour in the lovely Lake District.