The Customer Service Apprenticeship is a minimum of 12months programme, which will combine work and education, allowing you to gain a formal qualification, as well as hands-on experience in the Contact Centre.
Have you just left education, or looking for a change of career?
Are you looking to kickstart your career in an award-winning organisation?
We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
CCP are delighted to be working with an existing client who are an industry leading travel insurance company, as they look to recruit 9 passionate Customer Service Advisors to join their contact centre based in Cardiff City Centre.
Our client's business is growing rapidly following a recent acquisition, so it's an exciting time to join them on this exciting journey of accelerated growth.
This business has a fantastic working culture, and it puts its people at the heart of everything, meaning this role not only has brilliant earning potential but also benefits from working alongside inspirational people in a laid-back, supportive environment.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Our established and growing client based in Caerphilly are looking to recruit a Customer Service Executive to join their busy but friendly team.
Are you looking for an office based role and have retail/ customer service experience?
The role is to provide a professional and effective point of contact ensuring that a courteous, helpful and supportive service is provided to customers and colleagues alike.