You will be providing telephone support to identify and investigate fraudulent activity on current and savings accounts.
We are looking for ambitious and motivated Fraud Customer Advisors to join our clients Fraud team that supports everyday banking customers.
This is a fully remote role, and you will be required to work 40 hours per week, working a condensed 4 day working week shift pattern of 4 days on and 4 days off.
They are now looking to recruit for the following position to join there team.
If you want to help end homelessness in Wales, they would love to hear from you.
Our client is the people and homes charity in Wales and works for the prevention of homelessness, the improvement of housing conditions, and the right of everyone to a safe, suitable and affordable home.
Our zero-hour contract offers flexibility to our employees.
We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!
My financial services client in Cardiff are looking for an experienced Senior Financial Crime Operations Manager to join the team on a 12 month Outside IR35 contract.
The successful candidate will have a big part in the strategic set up of the Financial Crime and KYC/Onboarding department.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.